Privacy Policy

Webwingz Pty Ltd · ABN 61 627 270 973 · Last updated May 2026

Webwingz Pty Ltd ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit webwingz.com.au or engage our services. We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We collect personal information only when it is necessary to deliver our services or respond to your enquiries. This may include:

• Contact details — name, email address, phone number and business name provided through our enquiry or booking forms.
• Project information — details about your website project, budget and timeline that you share with us.
• Usage data — pages visited, time spent on site, device type and browser, collected automatically via analytics tools.
• Communications — emails, call notes and messages you send us during a project engagement.

We do not collect sensitive information (such as health, financial or government identifier data) unless specifically required and with your explicit consent.

2. How we use your information

We use the information we collect to:

• Respond to enquiries and provide project proposals
• Deliver and manage web design, development and digital marketing services
• Send project updates, invoices and relevant business communications
• Improve our website and service delivery
• Send our journal or studio updates — only where you have opted in

We will not use your information for any purpose other than what it was collected for, without first obtaining your consent.

3. Disclosure of your information

We do not sell, trade or rent your personal information to third parties. We may share your information with:

• Service providers — trusted third-party tools we use to operate our business (e.g. email delivery, project management, analytics), bound by confidentiality obligations.
• Legal requirements — where required by law, court order or regulatory authority.

Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure they handle your information in a manner consistent with the APPs.

4. Cookies and analytics

Our website uses cookies and similar tracking technologies to understand how visitors interact with the site. This includes Google Analytics, which collects anonymised usage data. You can disable cookies through your browser settings; some site features may not function correctly if you do.

We do not use cookies to collect personally identifiable information without your knowledge.

5. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These measures include secure servers, encrypted communications and restricted internal access to client data.

No method of internet transmission is 100% secure. If you believe your information has been compromised, please contact us immediately.

6. Your rights

Under the Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate, incomplete or out-of-date information
• Make a complaint if you believe we have mishandled your information

We will respond to access and correction requests within a reasonable timeframe. We may need to verify your identity before fulfilling a request.

7. Retention

We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Project records are generally retained for seven years in line with standard business record-keeping requirements.

8. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our website after any changes constitutes acceptance of the updated policy.